Major Tackle Retailer Store Manager

Job Overview

Job Description

Salary On Application 
Location:
Birmingham

The Store Manager will have overall responsibility for the ‘day to day’ running of the store. Responsible for a team of colleagues and working closely with the Area Manager, and other senior managers, the Store Manager will be a role model of exemplary behavior and high performance with a real passion for delivering results and driving the business agenda forwards. The Store Manager will be expected to work weekends as this is often the busiest time and will need to be on-hand.

The Store Manager will report to the Area Manager and will work closely with all other Store Managers and functions within the business enabling successful achievement of business objectives and KPI’s. The Store Manager is an important line management role. The Store Manager will drive a learning culture that embraces standardized work with continuous improvement and innovative ideas to increase market share, whilst delivering the highest level of customer service.

The Store Manager develops and coaches the team to drive sales and profitability in store whilst maintaining high employee engagement. The Store Manager will have strong interpersonal skills, be able to motivate others and build effective teams. They will also have strong conflict management capabilities and be confident in applying system and people processes.

Understanding the business processes for management, investigation and escalation are key in this role as well as a working knowledge of health and safety requirements.

A passion for driving sales through outstanding customer experience and engagement.

Key Responsibilities

  • Ownership and delivery of all branch KPI’s
  • Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
  • Meet sales targets by training, motivating, mentoring and providing feedback to staff.
  • Ensure high levels of customer satisfaction through excellent service.
  • Ensure compliance with all health and safety requirements.
  • Complete store administration and banking ensuring compliance with policies and procedures.
  • Maintain outstanding store and visual merchandising standards.
  • Report, monitor and act on buying trends, customer needs and opportunities.
  • Conduct personnel performance appraisals to inspire great performance, assess training needs, and build career paths.
  • Deal with all issues that arise from staff or customers (complaints, grievances etc)
  • Reviewing sales and stock targets including core stock ranges.
  • Organizing working rotas and holidays.
  • Liaise with Marketing to provide support for the smooth implementation and maintenance of the Marketing strategy.
  • Additional store manager duties as required

Skill & Experience

  • Excellent verbal and written communication skills
  • Strong organisation skills
  • Business administration
  • 3 years experience in a retail environment
  • Proven capability as a driven and results orientated individual
  • Experienced, passionate angler with fishing product knowledge
  • Health and safety knowledge
  • Motivating Others
  • Building Effective Teams
  • Hiring & Staffing
  • Managing & Measuring Work
  • Fairness To Direct Reports
  • Command Skills
  • Drive For Results

Remuneration & Benefits

  • Annual Salary
  • Monthly and Yearly Bonus
  • Excellent staff discounts

 

Application Process

To apply, please submit your CV to: cv@proanglingrecruitment.co.uk or click the Apply Now button.